Providers
Digital Glue
Information about working with Cardigan's Digital Glue integration.
Overview
Digital Glue is available as a default provider option immediately on Cardigan installation.
Digital Glue supports provisioning new digital gift cards, balance checks, transaction history, and redemption.
Two behaviours are particular to Digital Glue:
- Scheduled delivery is handled by Cardigan. Where a customer selects a future delivery date for a digital gift card, Cardigan holds the card and provisions it at the appropriate time, rather than passing the delivery date through to the provider. See Gift card purchases for how the delivery date is captured.
- Card numbers are searchable. Cardigan allows full card numbers to be searched from the admin for Digital Glue profiles, which makes reconciling a customer enquiry against an issued card considerably easier.
Setup
After installation, navigate to the "Profiles" section in your Cardigan settings and add a new "Digital Glue" gift card provider.
Credentials
Documentation in progress
This section still needs detail on how merchants obtain their Digital Glue credentials, which domains are used for staging versus production, and any provider-side prerequisites.
If you're setting up Digital Glue and need help in the meantime, please contact support.
Domain
The Digital Glue domain to connect to. Unlike most providers, Digital Glue issues each merchant their own domain rather than offering a shared list of endpoints.
Username
Your Digital Glue API username.
Password
Your Digital Glue API password.
Configuration options
Currency
The currency that cards issued against this profile are denominated in.
Default card design
The SKU to be used when provisioning newly purchased cards.
API Alias
An identifier sent with each request to Digital Glue. Will default to UNKNOWN if left blank.
Store Channel Code
The channel code sent with each request, identifying where the transaction originated. Will default to WEB if left blank.
Refund behaviour
Unlike some other providers, Digital Glue profiles don't expose a refund behaviour setting - no action is taken by Cardigan when a refund is created against a Digital Glue redemption.
If you need refunds to issue a new card or return funds to the original card, please contact support to discuss your requirements.
Usage
Once the Digital Glue profile is set up and configured, you can add Cardigan's front end widgets to your store and test flows like balance lookups, purchases and redemptions.
Documentation in progress
This section still needs detail on where test cards come from.